FAQs

Here you can find some of the most frequently asked questions. Your feedback is very important to us, as it helps us provide you with the best customer experience possible. If you have any questions, please send us an email at clooverofficial@outlook.com.

How long does it take for my items to arrive?
Orders are processed within 48 hours, and shipping takes 6–8 business days.
Delivery times may vary depending on demand and the destination.

How long does it take to receive a tracking number?
It usually takes 1 business day.

Where can I place an order?
You can place an order from any country—we ship worldwide.

Will I receive a confirmation number when I place my order?
Yes, you will receive an order confirmation via email with an order number immediately after placing your order.
If you don’t receive it within 24 hours, please contact us.

Who can I contact if I have issues with my order?
All enquiries can be sent to clooverofficial@outlook.com.
Our customer service team is very attentive and will ensure your issue is resolved as quickly as possible.

How can I pay?
We accept all major credit cards: Visa, Mastercard, Amex, Apple Pay, and PayPal.

Is the checkout process on this website secure?
You can rest assured that all purchases made here are safe and secure.

If I enter my email address, will my data be sold?
We do not sell any information to third parties. Emails are only used for order tracking and sending newsletters about our special offers and discount codes.

Do customers have to pay customs fees?
For most countries, you won’t need to pay any customs fees.